In Good Company
To Use Coaching Models or Not
18:34
 

To Use Coaching Models or Not

Oct 05, 2026

When does a coaching model help us stay present with a client, and when does it start to get in the way?

In this episode, we explore the relationship between coaching models, confidence and the conversations our clients need. Drawing on our experiences as coaches and coach educators, we discuss why coaching frameworks can be so reassuring when we are starting out. Clients rarely arrive with a neatly packaged goal. Their thoughts, emotions and competing priorities can take us in several directions, and models such as GROW, CLEAR and OSCAR can help us find a useful focus. We reflect on the importance of understanding why we ask a question, rather than concentrating only on which question comes next.

We also share how structure continues to support our coaching practice as we gain experience. A framework held in the background can help us notice a missing goal, an unexplored emotion or a conversation that has lost its direction. Sometimes, explaining a structured activity and asking whether it would be helpful gives the client a clearer sense of what we are offering. We reflect on how this transparency can build trust and reduce cognitive load for both people. Referring to notes can be part of thoughtful, effective coaching, and we do not need to perform expertise by pretending that support is unnecessary.

The tension emerges when completing the model becomes more important than responding to the person. We explore what happens when a client discovers something significant, such as recognising that their career has been shaped by a desire to please a parent. Moving immediately to options or actions could miss their need to pause and understand that discovery. This brings us back to the wider coaching skills that make a difference: listening, silence, intuition, ethics, safeguarding and contracting. For us, coaching mastery involves developing the judgement to stay with a structure, adapt it or step away, according to the client and the moment.

We finish by reflecting on how coach development moves from learning models to choosing, adapting and integrating their principles into our own coaching style. Our IKEA furniture metaphor reminds us that skipping the learning process is not the same as mastering it. We also explore why models are never neutral: every framework directs attention towards particular aspects of a client's experience. Whether we are using emotions coaching tools or another approach, we hold responsibility for what we introduce. This conversation invites us to become more deliberate about how we use structure, while remaining curious and responsive to the person in front of us.

Timestamps:

  • 00:00 Welcome and the coaching models question
  • 01:14 Why frameworks help new coaches
  • 02:57 GROW, CLEAR and OSCAR
  • 04:31 Using models to refocus a conversation
  • 05:29 Offering structured activities to clients
  • 06:50 Transparency, trust and cognitive load
  • 07:45 Learning and integrating a model
  • 09:50 Helpful structure and knowing when to step away
  • 11:18 Responding to significant discoveries
  • 13:19 Coaching skills beyond models
  • 14:31 The journey towards coaching mastery
  • 15:58 The IKEA furniture metaphor
  • 18:03 Why coaching models are not neutral
  • 19:44 Exploring further coach training

Key Lessons Learned:

  • Understand the purpose behind the question. A model becomes more useful when we understand what its questions invite the client to explore.
  • Structure can serve the client as well as the coach. Explaining an activity and checking whether it would help can create clarity, trust and a sense of direction.
  • Using notes does not undermine credibility. How we introduce a framework matters more than whether we remember every step.
  • A discovery may need space before action. The next question in a model may be less useful than pausing with what the client has recognised.
  • Models are one part of effective coaching. Listening, silence, intuition, ethics, safeguarding and contracting all shape the conversation.
  • Mastery includes choice. Developing as a coach means learning when to follow a framework, adapt it or work more emergently.
  • Every model directs attention. We need to consider what our chosen approach brings into focus and what it may leave unexplored.
  • Learn before letting go. Practising and understanding a model gives us a stronger foundation for integrating its principles into our own style.

Keywords:

Coaching models, coaching frameworks, GROW, CLEAR, OSCAR, coaching practice, effective coaching, coaching skills, coaching mastery, coach development, coaching style, emotions coaching, cognitive load, coach training, The Coaching Crowd,

Links & Resources

Take Our Quiz - Which Coaching Course is Right For Me?

Yes take me there!

Join our community of aspiring and practising coaches!

Join us to receive the latest news and updates from Jo and Zoe. 

We value your privacy and your information will never be shared.